Overview
Klix is an event ticketing platform built for the Kenyan market where mobile money is the dominant payment method. We built a complete ticketing solution from scratch — event creation, seat selection, M-Pesa checkout, QR code validation, and real-time sales analytics for event organizers.
The Challenge
Event organizers in Kenya relied on manual ticket sales through bank transfers and physical booths. This meant long queues, counterfeit tickets, no real-time sales data, and a checkout experience that didn't support M-Pesa — the payment method 90% of their audience uses.
The counterfeit problem was especially painful. Organizers had no way to verify tickets at the door, leading to oversold venues and revenue leakage. Meanwhile, competitors' platforms were either too expensive or didn't support local payment methods.
Building the Platform
We built the platform on Next.js with server-side rendering for instant page loads on mobile networks — critical when your audience is buying tickets on 3G connections. The entire checkout flow was designed mobile-first.
M-Pesa STK Push integration was the core payment feature. One tap on the phone triggers a payment prompt — no navigating to a separate app, no entering paybill numbers. The payment confirms in under 10 seconds and the ticket generates immediately.
For validation, we built a QR code-based system. Every ticket gets a unique encrypted QR code. At the venue, staff scan with any smartphone — instant verification, no special hardware needed.
Organizer Dashboard
The organizer dashboard was just as important as the customer-facing experience. Event organizers needed to see sales in real-time — not wait for bank reconciliation days later.
We built live sales tracking, attendee demographics, ticket type breakdowns, and revenue analytics. Organizers can create events, set pricing tiers, manage promo codes, and track check-ins — all from their phone.
The Impact
Counterfeit tickets were eliminated overnight — every ticket is QR-verified at the door. Organizers see live sales data instead of waiting for bank reconciliation. Attendees buy tickets via M-Pesa in seconds instead of queuing at booths.
The platform handles the full event lifecycle from creation to post-event analytics. Checkout completes on mobile in under 30 seconds from selection to confirmation.
What's Next
Klix is expanding to support reserved seating, multi-day festivals, and recurring events. The M-Pesa infrastructure we built is being extended to support card payments for international attendees visiting Kenyan events.
